Guide 3 – Going beyond the minimum requirements

This guide can be purchased in digital pdf format from our Supporters and Members section.

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Going beyond the minimum requirements

Our 26 page guide looks at why going beyond the standards is often required to avoid discrimination, promote social inclusion and welcome all disabled employees, visitors, customers and volunteers.

We hope you will find the information useful if you:

  • Are passionate about improving the accessibility and usefulness of toilets for disabled people through campaigns and personal discussions.
  • Wish to raise discussions with a business concerning a difficulty you have had accessing or using provided toilets.
  • Are designing or submitting planning applications involving a new accessible toilet or altering existing ones.
  • Are responsible for the maintenance of sanitation facilities.
  • Are planning an event or function and assessing the sanitary needs of potential visitors.
  • Are a business, who provides toilets for disabled staff, visitors, customers and volunteers – and wishes to provide the highest possible standard of ‘away from home’ toilets.
  • Are committed to the welcoming provision of a truly accessible toilet to demonstrate your commitment to social inclusion and equality.



    Current types of accessible toilets
    Legal requirements
    Be aware of ‘Compliant Doc M toilet packs’
    Difficulties people have using accessible toilets
    How AD M introduces barriers to using the toilet  :
    Toilet height
    Support / grab / hold rails
    Barriers relating to support rails
    Privacy requirements
    Space considerations 
    Space is needed to do a range of activities in the toilet.
    Space requirements in the Building Regulations. 
    People who are unable to stand or balance on a toilet.
    Barriers to using the toilet, in the minimum provided space.
    What research tells us about the size of wheelchairs.
    Inadequate space to transfer from the side of the toilet.
    Space needs of Carers / Assistants.
    Turning circle space inadequacy
    Baby Changing and Odour sensitivity.
    Emergency cords tied up or not present.
    Ensuring the toilet is available.
    Assistance with hygiene.



  1. Angela May says:

    very useful: are you aware of the white papers from Clos-o-Mat? may be useful references/ links… > regards Angela


    1. Hi Angela, yes I am aware of them thanks – White Papers, whilst informative, are great but alas don’t hold as much clout in terms of getting action. Not at the basic level – there are always a thousand of reasons why it makes sense to put in facilities – but when it comes down to it, legal requirements are what companies want to know. If it’s not breaking the law or significantly increasing profits then it’s a ‘no’ – you know what it’s like! I’ll pop a link to them on the resource page though for seasoned campaigners – but they probably have them already in their kit!!

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